Here you will find ways to file a complaint regarding billing or problems within the use of the portal services.

There are two ways to submit your complaint:


Submit a complaint using the online complaint form. Fill in the necessary details and we will contact you after receiving your request.


Contact our customer support by phone on weekdays from 9:00 to 17:00. If we are unable to take your call, we will call you back as soon as possible.

Your request will be processed in accordance with the Complaints Policy issued by our company.